ET30 / The List / Decagon

Decagon named #2 in Mid Stage

Offering AI agents for customer experience, Decagon delivers scalable, intuitive, and delightful customer service.

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The 6th annual Enterprise Tech 30 report highlights the private tech companies most likely to meaningfully change how enterprises operate, according to 100+ leading investors in the space.

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Decagon is the leading conversational AI platform that’s redefining customer experience with AI agents. Enterprises rely on Decagon’s natural language Agent Operating Procedures to build, manage, and scale AI agents that deliver secure and reliable customer service. Whether resolving an issue or proactively helping a customer discover greater value in the products they use, Decagon makes customer experience effortless, intuitive, and delightful.

Information

San Francisco, CA
https://decagon.ai/
LinkedIn
Twitter/X

 

Total Raised: $100M
Valuation: N/A
Founded: 2023
Employees: 70

Category

Horizontal / Vertical Applications
Mid Stage

Financing

Select Investors

Andreessen Horowitz, Bain Capital Ventures, Accel, A*, ACME Capital, BOND Capital, K5 Global, 515 Ventures, Neo, Plug and Play Tech Center, Wayfinder Ventures

CEO, Co-Founders, Board Members

Jesse Zhang, Co-Founder and CEO — Ashwin Sreenivas, Co-Founder and CTO — Aaref Hilaly, Partner, Bain Capital Ventures — Ivan Zhou, Partner, Accel

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Enterprise Tech 30 serves as a platform for the tech industry to identify, learn about, and build relationships with the most promising private companies in enterprise technology.

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What is ET30?

The methodology for the Enterprise Tech 30 involves two phases: a first phase to identify a candidate list of companies through extensive primary and secondary research; and a second phase to assess and rank the companies through an institutional investor survey.

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Nominated by experts across tech

ET30 is conducted in partnership with a prestigious group of venture capitalists and corporate development teams. Investment partners are invited to ET30 based on their track record, expertise, and reputation for discernment in enterprise technology.

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